Privacy Policy

We are a quad bike company based in Feltham, London. It is important that we can keep in touch with our customers about product updates/upgrades and offers etc, ask for their input about our products so we can improve upon them.

This page explains how we collect and use personal data, the legal basis for doing so and provides information about your rights in respect of your personal data for which we are the data controller.

Ou responsible person for data protection can be contacted at info@spyracing.co.uk or on 020 3865 8122.

Data collection and use

Spy Racing will only collect and use personal information for the specific purpose for which it has been obtained.

We will undertake surveys regarding our products using personal information provided by or on behalf of a customer. It may be necessary for us to share your information with third party such as our manufacturers. We will only do where it is necessary and reasonable to do so, and we will share only the minimum amount of personal information necessary in order to take actions as results of surveys.

When registering with our website or by completing a form or survey sent to you by Spy Racing, you may be asked for personal information. In each case, we will ask for your explicit consent to use your information, and we will only use it for the purposes for which you provide it.

We may communicate by email, phone or text message about our company and to give you the latest news on our products and offers.

We will only send emails, texts or contact you by telephone where you have provided explicit consent for us to do so. You may withdraw your consent or unsubscribe at any time from communications in any medium by contacting our office or by using the unsubscribe option we provide in all communications.

We will not use personal data for any automated decision making or profiling.

Retention of personal data

We will only keep your personal information for as long as it is necessary to fulfil the purposes described in this policy. Information relating to any survey will only be retained for as long as it is necessary to complete gathering your opinion, although I may retain a minimum amount of information about closed surveys in the event that you contact us again to share your opinion or concern.

If you have consented to receive information about our company, I will only retain your personal information so long as our company stays open for business, or you ask not to be contacted further.

We will regularly review the personal information we hold to ensure that its use is necessary and proportionate.

IP Addresses and Cookies

Our site does not automatically capture or store personal information, other than logging the user’s IP Address or the location of your computer or network on the Internet, for systems administration and troubleshooting purposes.  We also use IP addresses in the aggregate to track which pages people visit in order to improve the quality of the site.

A cookie is a tiny text file that is stored on your computer. Cookies may be used in order to tailor your experience on our site according to the preferences you have specified. Cookies on this website do not contain personally identifiable information, other than your IP address, which itself is only very rarely enough to identify you as an individual.

Links to other websites

Our website contains links to other websites. We are not responsible for the content or privacy practices of these websites.

Your Rights

You have a number of rights in relation to your personal information and the opportunity to choose how it is used. You can:

  • Obtain copies of the personal information we hold about you (known as a “subject access request”)
  • Request that we correct or update any personal information held about you
  • Ask that we erase or restrict the way in which we use your information
  • Request that personal information you have given your consent for us to use is provided in an electronic format so it can be transferred to another data controller (also known as “data portability”)

You may opt out of receiving further communications form us in any medium at any time. All requests to unsubscribe are dealt with promptly, and in all cases within a week.

If you wish to exercise your rights in respect of your personal data or have any concerns about how your data is used, please contact our Data Protection Personnel:

The Data Protection Personnel

Address: Executive House, Central Way, North Feltham Trading Estate, London TW14 0XQ

Email: info@spyracing.co.uk

Telephone: 020 3865 8122

Alternatively, you have right to raise any issues or concerns directly with the Information Commissioner’s Office.

Data Access Form

By filling in the form below you can get access to your personal date that has been stored and by this website.

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